Shipping Policy

At Sweet N Easy Scents, we work to process and ship your order as quickly as possible.

Order Processing
Orders are typically processed and shipped within 1 business day of receiving your order. Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery Time
Once shipped, orders typically arrive within 1–5 business days, depending on your location, the shipping carrier, and circumstances outside of our control. Delivery times are estimates and are not guaranteed.

Free Shipping
Orders placed directly through the Sweet N Easy Scents website include free standard shipping and handling within our eligible shipping areas.

Groupon Voucher Orders
Orders redeemed using a Groupon voucher may be subject to a separate shipping and handling fee. Any applicable shipping and handling charges will be clearly disclosed as part of the Groupon offer or during the redemption process.

Order Tracking
When tracking information is available, customers will receive tracking details after their order has been shipped. Please allow time for the carrier's tracking system to update after your package has been processed.

Lost, Missing, or Stolen Packages
We understand that, in some cases, packages may be lost, misplaced, or stolen after shipment—even when carrier tracking shows that a package was delivered. If you experience an issue with your delivery, please contact us. Our customer service team will review the situation and work with you toward a solution.

Questions About Your Shipment?
If you have any questions about your order or delivery, please contact us at sweetneasyscents@gmail.com